- Log out of the BRIDJ App and login using the Transport Connect option.
- After the Step 1, while making the booking, you should see the Payment Option appear for the Transport Connect along side the Card payment option.
- Select the Transport Connect option and it should highlight it self.
- Check your email for the booking confirmation, it should mention the payment option selected, e.g., Transport Connect.
- You can also login to your Transport Connect account on a Computer and ensure all the details are upto date including the Opal Card and backup Card payment option in the Transport Connect.
- If all of these don't resolve the issue, you will need to Transport Connect Customer Support.
- Alternatively, Use the card saved in the BRIDJ App as a payment option while making the booking. However, the On-Demand Travel Credit won't be credited.
Transport Connect Payment Fail (Error)
Last Updated: 305d